Policy:Universal Code of Conduct/Enforcement guidelines

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Wikimedia Foundation Universal Code of Conduct

• Policy
• Enforcement guidelines
• Coordinating Committee (U4C) (charter)
• Frequently asked questions
• Project overview
• Training modules

1. UCoC Enforcement Guidelines

These Enforcement Guidelines describe how the community and Wikimedia Foundation will be able to achieve the goals of the Universal Code of Conduct (UCoC). This includes, among other topics: promoting understanding of the UCoC, engaging in proactive work to prevent violations, developing principles for responsive work to UCoC violations, and supporting local enforcement structures.

The UCoC applies to all online and offline Wikimedia spaces. Therefore, enforcing the UCoC is a shared responsibility. In line with the movement value of subsidiarity, this should be done at the most local level possible.

The Enforcement Guidelines provide an outline for the interaction of current and future enforcement structures, seeking to create the groundwork for an equitable and consistent implementation of the UCoC.

1.1 Translations of the UCoC Enforcement Guidelines

The original version of the UCoC Enforcement Guidelines is in English. It will be translated into various languages used on Wikimedia projects. If any difference arises in the meaning between the English version and a translation, decisions will be based on the English version.

2. Preventive work

This section aims to provide guidelines for Wikimedia communities and affiliated individuals to be aware of the UCoC, to fully understand and adhere to it. To that end, this section will detail recommendations for raising awareness of the UCoC, handling translations of the UCoC, and promoting voluntary adherence to the UCoC where appropriate or necessary.

2.1 Notification and confirmation of the UCoC

The UCoC applies to everyone who interacts and contributes to Wikimedia projects. It also applies to official in-person events, and related spaces hosted on third party platforms as a baseline of behavior for collaboration on Wikimedia projects worldwide.

We recommend that the UCoC be added to Wikimedia Terms of Use.

Additionally, the following individuals need to confirm their adherence to the UCoC:

• All Wikimedia Foundation staff, Board of Trustee members, Wikimedia affiliate board members and staff;
• Any representative of a Wikimedia affiliate or aspiring Wikimedia affiliate (such as, but not limited to: an individual, or group of individuals who is seeking to promote and/or collaborate a Wikimedia sponsored event, group, study, either on or off-wiki in a research setting); and
• Any individual who wants to use the Wikimedia Foundation trademark in an event such as, but not limited to: events branded with Wikimedia trademarks (such as by including them in the event's title) and representation of the Wikimedia organization, community, or project at an event (such as, but not limited to, a presenter or a booth operator).

2.1.1 Promoting UCoC awareness

In order to improve awareness, a link to the UCoC should be accessible on or at:

• User and event registration pages;
• Footers on Wikimedia projects and edit confirmation pages for logged-out users (where appropriate and technically possible);
• Footers on the websites of recognized affiliates and user groups;
• Prominently communicated at in-person, remote, and hybrid events; and
• Anywhere else deemed appropriate by local projects, affiliates, user groups, and event organizers

2.2 Recommendations for UCoC training

The U4C Building Committee, with support from the Wikimedia Foundation, should develop and implement training to provide a common understanding of the UCoC and skills for its implementation. Relevant stakeholders should be consulted in the development of training, including, but not limited to: Affiliates, the Affiliations Committee, Arbitration Committees, Stewards and other Advanced Rights Holders, T&S and legal, and others as it deems beneficial to providing a complete view of the UCoC.

These trainings are intended for people who want to be part of UCoC enforcement processes, or those who want to be informed about the UCoC.

The training will be set up in independent modules covering general information, identification of violations and support, and complex cases and appeals. After the first U4C is onboarded, they should maintain and update the training modules as needed.

Local communities and Wikimedia Affiliates who want to provide training at their community level will get financial support from the Wikimedia Foundation to implement training.

Training modules should be made available in different formats and on different platforms for easy access.

Participants who complete a module should have the option of having their completion publicly acknowledged.

The following sets of trainings should be available:

Module A - Orientation (UCoC - General)

• This module will help to ensure a common understanding of the UCoC and its implementation
• It will explain concisely what the UCoC is and what kind of enforcement will be expected, as well as what tools are available to help report violations

Module B - Identification and Reporting (UCoC - Violations)

• This module will give people the ability to identify UCoC violations, understand reporting processes and learn how to use reporting tools
• It will detail the type of violation, how to identify reportable instances in their local context, how and where to make reports, and optimal handling of cases within UCoC processes
• Where applicable, training will also focus on specific parts of the UCoC, such as harassment and abuses of power

Modules C - Complex cases, Appeals (UCoC - Multiple Violations, Appeals)

• These modules are a prerequisite to joining the U4C, and are recommended for prospective U4C applicants and advanced rights holders
• This module should cover two specific topics:
  • C1- Handling complex cases (UCoC - Multiple Violations): This will cover cross-wiki cases, long term harassment, identifying credibility of threats, effective and sensitive communication, and protecting the safety of victims and other vulnerable people
  • C2 - Handling appeals, closing cases (UCoC - Appeals): This will cover handling UCoC appeals
• These modules will be instructor-led and tailored trainings, provided to U4C members and applicants, and community-elected functionaries who have signed the Access to Nonpublic Personal Data Policy
• The materials for these instructor-led trainings, such as individual modules, slides, questions, etc., should be available publicly